Why have I been charged a fee?

Information on the fees that may be charged with Sezzle.

Written By Breanna Lien (Super Administrator)

Updated at February 3rd, 2020

As long as you pay off your order as scheduled, no fees will be charged to your Sezzle account. However, if you need to make changes to your payment schedule, or if you miss a payment, fees may apply.

Fees are always charged with the installment, instead of as a separate transaction. For example, a $20 installment with a $5 fee would be charged as one $25 payment.

$5 Rescheduling Fee

Your first reschedule on an order is always free! However, if you need to reschedule your payments again, a $5 fee will be charged. 

$10 Account Reactivation Fee

Should your payment fail on the day it was scheduled, your account may be suspended and a $10 failed payment fee will be applied on that installment. However, if you resolve the payment within 48 hours of it failing, we'll automatically waive your fee! Otherwise, the fee will be charged alongside the installment on the new due date.  Once the payment and fee are resolved, you will again be able to use your account to make new purchases.

Please note, once a fee has been paid, we cannot waive the fee.

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